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We love everything tech and AI

Here you’ll find a curated list of industry trends, expert insights and deep dives into artificial intelligence. We decode the technical jargon into everyday language so you’ll always have a finger on the pulse.

Latest Resources

language diversity voice ai

Oct 2022 | Voice AI

Bridging the language diversity gap with Voice AI

“Excuse me, can you speak English?” In today’s increasingly globalized society, refrains like these are commonly heard in our everyday conversations. The ability to speak ...
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elegant man at the airport with a suitcase

Oct 2022 | Customer Experience

How to speak your customer’s language with multilingual Voice AI

Studies have shown that providing customer support in English only is not cutting it for many businesses, especially in markets like Asia with great linguistic ...
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transforming logistics and customer support through voice ai

Sep 2022 | Digital Transformation

Transforming Logistics and Customer Support through Voice AI

The logistics industry has been plagued by disruptions in the last two years. COVID-19 has exposed the global supply chain model's flaws and weaknesses and ...
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Oct 2022
|
Voice AI
language diversity voice ai

Bridging the language diversity gap with Voice AI

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Oct 2022
|
Customer Experience
elegant man at the airport with a suitcase

How to speak your customer’s language with multilingual Voice AI

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Sep 2022
|
Digital Transformation
transforming logistics and customer support through voice ai

Transforming Logistics and Customer Support through Voice AI

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Sep 2022
|
Artificial Intelligence
get to market faster and drive customer satisfaction with voice ai

Get to market faster and drive customer satisfaction with Voice AI

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Sep 2022
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Telemarketing
how to scale your telemarketing and improve lead generation with voice ai

How to scale your telemarketing and improve lead generation with Voice AI

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Aug 2022
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Digital Transformation
strategies to grow revenue and enable seamless customer interactions with voice ai

Strategies to grow revenue and enable seamless customer interactions with Voice AI

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Aug 2022
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Voice AI
voice ai tech a game changer for fintechs

Can Voice AI be a game changer for Fintechs?

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Aug 2022
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Digital Transformation
3 strategies to drive business impact at scale with voice ai automation

3 strategies to drive business impact at scale with Voice AI automation

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Aug 2022
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KYC
how to take the pain out of kyc 1920x1280

How to take the pain out of KYC in financial services

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Aug 2022
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Customer Experience
optimization

How Voice AI Can Help You Meet Customer Expectations

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Aug 2022
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Artificial Intelligence
how to turn unstructured data into insights

How To Turn Unstructured Data Into Insights: 3 Ways AI Can Help Unlock The Potential Of Voice

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Aug 2022
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Trust and Safety
consumer trust will underpin the growth of fintechs

Consumer Trust Will Underpin The Growth Of Fintechs: Here’s How AI Can Help

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Aug 2022
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Call Centre
happy call center agent using computer while communicating with clients working office

How Voice AI Became The Most Valuable Teammate For a Customer Service Agent

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Jun 2022
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Digital Transformation
3 ways voice ai can help consumer facing scaleups

3 Ways Voice AI Can Help Consumer-Facing Scaleups

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Jun 2022
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Trust and Safety
how voice ai can secure data and combat fraud

How Voice AI can Secure Data and Combat Fraud

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May 2022
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Call Centre
5 kinds of call centre conversations that you can automate with voice ai

5 Types of Call Centre Conversations that You Can Automate with Voice AI

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May 2022
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Customer Experience
3 ways voice ai is helping southeast asian fintechs to scale customer experience

3 Ways Voice AI is Helping Southeast Asian Fintechs to Scale Customer Experience

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May 2022
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Customer Experience
how to harness ai automation to optimise customer experience

How to Harness AI Automation to Optimise Customer Experience

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Apr 2022
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Quality Assurance
how to use voice ai to improve and scale quality assurance

How to Use Voice AI to Improve and Scale Quality Assurance

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Apr 2022
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Telemarketing
reach and activate more leads with voice ai telemarketing

Reach and Activate More Leads with Voice AI Telemarketing

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Apr 2022
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Loan Collection
how voice ai technologies are simplifying loan collection

How Voice AI Technologies are Simplifying Loan Collection

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Apr 2022
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Call Centre
call centre outsourcing vs conversational ai

Call Centre Outsourcing vs Conversational AI

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Mar 2022
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Customer Experience
3 industries using voice ai to supercharge cx

3 Industries Using Voice AI to Supercharge CX

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Mar 2022
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Call Centre
5 ways voice ai can support your call centre

5 Ways Voice AI Can Support Your Call Centre

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Mar 2022
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Customer Experience
voice ai the cx accelerator you can't afford to ignore

Voice AI: The CX Accelerator You Can’t Afford to Ignore

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Mar 2022
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AI Rudder
AI Rudder Executive Leadership

Series B: We’re betting big on Voice AI – and you should too

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Mar 2022
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Voice AI
voice ai - the superior alternative to ivrs

Voice AI: The Superior Alternative to IVRs

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Mar 2022
|
Digital Transformation
top 5 voice ai implementation challenges and how to overcome them

Top 5 Voice AI Implementation Challenges and How to Overcome Them

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Mar 2022
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Digital Transformation
quick guide to voice ai adoption for your business

Quick Guide to Voice AI Adoption for your Business

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Mar 2022
|
Customer Experience
the rise of voice ai adoption in a post pandemic world

The Rise of Voice AI Adoption in a Post-Pandemic World

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Feb 2022
|
Customer Experience
accelerating the financial services industry with voice ai

Accelerating the Financial Services Industry with Voice AI

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Feb 2022
|
Customer Experience
5 ways voice ai is transforming the customer experience

5 Ways Voice AI is Transforming the Customer Experience

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Feb 2022
|
Call Centre
how ai powered voice assistants are changing the call centre landscape

How AI-powered Voice Assistants are Changing the Call Centre Landscape

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Feb 2022
|
Customer Experience
how businesses can build consumer trust with voice ai

How Businesses Can Build Consumer Trust with Voice AI

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Feb 2022
|
Digital Transformation
how conversational ai and voice assistants are transforming the enterprise

How Conversational AI and Voice Assistants are Transforming the Enterprise

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Feb 2022
|
Call Centre
how voice ai can change the course of the great resignation in call centres

How Voice AI Can Change the Course of the Great Resignation in Call Centres

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Feb 2022
|
Call Centre
should you implement conversational ai into your workforce

Should You Implement Conversational AI Into Your Workforce?

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Jan 2022
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Artificial Intelligence
cto’s guide to voice ai automation

CTO’s Guide to Voice AI Automation

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Jan 2022
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Artificial Intelligence
designer using a transparent digital tablet screen futuristic te

5 Conversational AI Trends and Predictions to Watch Out For in 2022

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Jan 2022
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Digital Transformation
the important role of voice ai in digital transformation

The Important Role of Voice AI in Digital Transformation

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Jan 2022
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Call Centre
increase your call centre efficiency tenfold through voice ai

Increase Your Call Centre Efficiency Tenfold through Voice AI

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Jan 2022
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Digital Transformation
can voice ai replace humans and their jobs

Can Voice AI Replace Humans and Their Jobs?

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Dec 2021
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Voice AI
how does voice ai understand and handle languages and accents

How does Voice AI Understand and Handle Languages and Accents?

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Dec 2021
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Chatbot
chatbots vs conversational ai

Chatbots vs Conversational AI: What’s The Difference?

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Dec 2021
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Digital Transformation
on premise vs cloud

On-Premise vs Cloud

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Oct 2021
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Voice AI
how does voice ai achieve personalisation

How does Voice AI achieve Personalisation?

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Oct 2021
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Artificial Intelligence
what is ai and why is it important

What is AI and Why is it Important?

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Oct 2021
|
Artificial Intelligence
can ai talk like a human

Can AI Talk Like a Human?

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