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Our Trusted Partners
Built for Global Security and Compliance
AI Rudder's infrastructure meets leading international standards, including SOC 2, ISO 27001, GDPR, PDPA, IMDA, and CSA, ensuring full compliance and continuous protection.
They applied AI bots to automate collections, reduce costs, and stabilize payment performance.
Consistent compliance across all collection steps
Increased payment rates
Constant performance
Automated procedure
Ambank
Banking|Malaysia|10K+ Employees|3M+ Customers
Telemarketing AI Voice AgentCollection AI Voice AgentMalayEnglish
Transforming Telemarketing & Customer Outreach with Voice AI
AmBank modernized its outbound customer engagement by introducing Voice AI automation. The system now handles high-volume tasks such as lead qualification, inquiry filtering, and routine follow-ups, while human agents focus on complex conversations. The Voice AI solution integrates smoothly with AmBank’s existing workflow, supports multilingual outreach, and strengthens their move toward conversational banking.
Scaling Collection Efficiency & Customer Outreach with AI
Bank Neo Commerce scaled collections using AI Rudder’s Interaction Robot, IVR, and PDS, enabling tailored scripts, automated flows, and multichannel follow-up, improving efficiency, reducing labor needs, and enhancing repayment performance during rapid growth.
Scaling Broadband Plan Upgrades with AI Automation
Megacable transformed plan upgrade campaigns using AI Voice Agent, automating 50,000+ daily calls with same-day script updates and real-time metrics, replacing costly manual dialing with a high-efficiency telemarketing engine.
100%
Database Coverage
-70%
Operational Costs
50K+
Daily Calls
3X
Conversion ROI
KPK (Corruption Eradication Commission)
Government Agency|Indonesia|Anti-Corruption Enforcement
Inbound Citizen Reporting
Improving Public Inquiry Management with AI Automation
KPK deployed AI Rudder’s Inbound LLM AI Voice Agent to automate caller screening, clarify jurisdiction, and route only relevant cases to agents, cutting wasted time and enabling staff to focus on high-priority corruption cases.
≤70%
Unnecessary Calls Screened
100%
Real-Time Agent Transfer
High-volume Handling Simultaneous Inbound Calls
Agent Efficiency Focus on High-Priority Cases
Fortune Southeast Asia 500 Bank
Banking|Indonesia|30K+ Employees|35M+ Customers
Collection AI Voice AgentTelemarketing AI Voice Agent
Digital Transformation in Collection
They partnered with AI Rudder to digitalize collection operations using localized AI robots integrated with their environment.
70%
Agent cost savings
10%
Agent involvement in robot calls
+5-10%
Repayment rate
Improved customer experience
Global Logistics Company
Logistics|Global eCommerce Logistic Leader|>200 countries
COD AI Voice AgentTelemarketing AI Voice Agent
Enhancing Logistics Delivery Service Efficient
They uses AI Voice Agent in two scenarios, one is checking abnormal express before deliverying. This helps customers reduce manual delivery volume. The other is cleaning lead. AI will screen willing users and provide them to sales to follow up.
40%
Efficiency improvement
50%
Manual follow-up reduced
10k+
More talked calls
Shorten leads following time from 2 days to 5 hours
Julo
Fintech|Indonesia|3.2M+ Customers
AI Contact CenterCollection AI Voice Agent
Scaling collection and Telemarketing Productivity
They improved call efficiency and conversion using AI predictive dialers for outbound campaigns.
100%
QA Coverage
T+7 → T+1 Coaching
3-4×
Faster Reviews
10-20%
Fewer Complaints
News & Articles
Insights, stories, and perspectives shaping the future of customer experience.
Jakarta, January 26, 2026 — Adira Finance has significantly reduced operational costs while elevating customer experience through the deployment of artificial intelligence (AI) technology powered by AI Rudder. This collaboration,...
Executive Summary AI-driven customer experience in banking has moved beyond experimentation and pilot projects. Today, leading banks are deploying AI at scale to improve service quality, increase agent productivity, reduce...
As technology continues to evolve, customer expectations are rising faster than ever. Customers now expect instant responses, 24/7 availability, and personalized customer support across multiple channels. However, it becomes increasingly...
