AI Rudder and Intelix Announce Strategic Partnership to Accelerate AI-Driven Digital Transformation in Indonesia

Jakarta, Indonesia – AI Rudder, a global Conversational AI company, today announced a strategic partnership with PT Intelix Global Crossing (Intelix), part of the eCentrix Group, to support the acceleration of AI-powered digital transformation across Indonesia’s enterprise landscape.

Through this collaboration, both companies aim to help organizations enhance customer engagement, improve operational efficiency, and adopt intelligent automation at scale by integrating advanced AI technologies into existing business systems.

Combining Conversational AI and Enterprise Expertise

The partnership brings together AI Rudder’s expertise in voice AI and conversational automation with Intelix’s strong capabilities in enterprise solutions, contact center technologies, and system integration. Together, the two companies will deliver AI-enabled solutions that can be embedded into key business functions such as customer service, customer relationship management (CRM), and collections operations.

By leveraging conversational AI, businesses can provide faster response times, more personalized interactions, and consistent service quality across multiple channels, while reducing manual workloads and operational costs.

Supporting Indonesia’s Digital Transformation Agenda

As demand for digital-first services continues to rise, organizations across industries are seeking smarter ways to serve customers and optimize internal processes. This partnership is designed to support that shift by making AI more accessible and practical for enterprises in Indonesia.

Beyond technology deployment, AI Rudder and Intelix also share a commitment to developing local talent and strengthening the broader AI ecosystem. Planned initiatives include training programs, knowledge-sharing sessions, and upskilling efforts focused on artificial intelligence and intelligent automation.

A Shared Vision for Sustainable AI Adoption

Leadership from both companies emphasized that successful digital transformation requires not only advanced technology, but also people and long-term ecosystem development. By combining innovation with local expertise and community empowerment, the partnership aims to encourage responsible and sustainable AI adoption in Indonesia.

About AI Rudder
AI Rudder merges technology with the power of voice communications to build a strong connection between companies and their customers. Using AI-driven automation to supercharge Customer Experiences, AI Rudder has helped more than 100 companies improve on the scale, speed and quality of their customer interactions. Headquartered in Singapore, AI Rudder also has offices and operations in Shanghai, Jakarta, Manila, Thailand, Mexico, and Brazil. For more information, visit www.airudder.com.