Technical Project Manager

Job Description

Responsibilities:

We are looking for a Technical Project Manager to manage the delivery of AI Voice and Conversational AI projects for enterprise customers. You will manage projects from the planning stage through deployment and launch. You will also work closely with customers and internal teams such as Engineering, Product, AI, QA, Operations, and Customer Success.

Key Responsibilities:

• Manage AI projects from start to finish, including planning, testing, deployment, and launch.
• Be the main technical contact between customers and internal teams.
• Manage project timelines, scope, milestones, risks, issues, and customer expectations.
• Meet with customers to understand their business and technical requirements.
• Turn customer requirements into clear project and implementation plans.
• Coordinate Proof of Concept (PoC), Proof of Value (PoV), User Acceptance Testing (UAT), go-live, and post-launch support.
• Work with different teams to solve problems and keep projects on schedule.
• Collect customer feedback and work with Product and Engineering teams to improve the product.
• Provide technical support and guidance on: AI workflows, System architecture, API integrations, Software integrations, Deployment plans
• Monitor project progress and prepare status reports for management and customers.
• Identify project risks early and create plans to manage them.
• Support customer meetings through presentations, product demonstrations, workshops, and solution discussions.

Requirements

• A Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

At least 5 years of experience in: Technical Project Management, AI Solution Delivery, Software Implementation, Solution Consulting

• Experience managing software or AI projects with multiple teams and stakeholders.
• Good understanding of: AI products, SaaS, APIs, System integrations ,Cloud technologies
• Knowledge of Agile or Scrum project management.
• Strong communication, presentation, and stakeholder management skills.
• Good problem-solving and risk-management skills.
• Good professional English.
• Mandarin is a plus.

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.