SRE运维工程师

Job Description

岗位职责：

1，负责在阿里云、GCP、AWS、Azure平台中部署及维护全球的基础设施，如：代理/容器/主机/数据库/缓存/日志/存储等资源

2，支撑业务快速增长，管理资源容量，保证快速业务增长时不受容量限制

3，守护业务可用性，实施高可用方案，推动业务SLA提升

4，持续提升资源利用率，控制资源成本

5，制定监控规则、响应告警，支持业务线上需求和解决业务遇到的各种问题

Requirements

任职资格：

1，熟悉Linux系统，熟练使用shell/python/go进行相关工作，有3年以上工作经验

2，熟悉TCP/IP、HTTPS、DNS、负载均衡

3，熟悉Ansible、Terraform、Ncat、Helm、Kubectl、grep、sed、awk等常见工具或命令

4，熟悉阿里云、腾讯云、GCP、AWS平台使用，有过多种云服务以及硬件服务器的维护经验

5，熟悉务Kubernetes、Istio、Nginx、Docker、Prometheus、Grafana等常见开源服务

6，熟悉监控及报警平台，可以接受7*24小时Oncall

7，有数据分析能力，可以通过数据驱动工作，如提升可用性及优化成本

8，强烈的Ownership和目标感，自驱，具备良好的协调推动能力和抗压能力

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.