Senior Backend Engineer/Tech Lead

Job Description

Technical Leadership

Lead the architecture design and technical decision-making for intelligent conversational robot systems and AI SaaS platforms.

Own the technical roadmap: evaluate trade-offs, drive technology selection, and ensure the system is scalable, reliable, and maintainable.

Design and implement core backend services using Golang and Python, covering high-concurrency scenarios, distributed systems, and API architecture.

Drive innovation projects based on LLM / large language models, exploring new product capabilities and engineering approaches.

Establish and enforce engineering best practices: code review standards, CI/CD pipelines, testing strategies, monitoring and alerting.

Team Management

Manage and grow the local backend engineering team: task planning, sprint coordination, performance feedback, and hiring.

Mentor junior and mid-level engineers, fostering a culture of technical excellence and continuous learning.

Serve as the communication bridge between KL R&D center and headquarters (Shanghai), ensuring alignment on priorities, progress, and technical direction.

Requirements

Required

Bachelor’s degree or higher in Computer Science or a related field.

5+ years of backend development experience, with 3+ years using Golang in production environments.

Strong system design and architecture skills; proven experience leading the design of complex distributed systems.

Deep understanding of Linux, network protocols (TCP/IP, HTTP/2, gRPC), and common middleware (Redis, Kafka/RabbitMQ, MySQL/PostgreSQL, MongoDB, etc.).

1+ years of team management or tech lead experience; comfortable with task allocation, code review ownership, and cross-team coordination.

Proficiency in English — able to participate in technical discussions, write documentation, and communicate with both local and overseas teams. Added advantage if able to converse in Chinese as collaboration is expected with China-based teams.

Strong logical thinking, ownership mentality, and the ability to independently drive projects from ambiguous requirements to production delivery.

Preferred

Hands-on Python development experience; familiarity with Python ecosystem for AI/ML or scripting use cases.

Experience with AI/LLM integration, prompt engineering, or building AI-powered product features.

Experience developing or operating intelligent conversational robot / voice bot systems.

Experience working in cross-cultural, distributed teams (especially China + Southeast Asia collaboration). 。

Familiarity with cloud platforms (AWS / GCP / Alibaba Cloud) and containerized deployment (Docker, Kubernetes).

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.