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Quality Assurance

Jun 24, 2026

Job Description

  • Develop detailed, structured test plans and test cases to ensure product reliability.
  • Identify, document, and track defects systematically, ensuring timely resolution.
  • Maintain a results-driven approach with clear communication across cross-functional teams.
  • Conduct final evaluations of AI/chatbot performance to ensure compliance with quality standards before deployment.
  • Continuously improve testing methodologies for efficiency and accuracy.

Requirements

  • Bachelor’s degree or equivalent; 2-3 years of QA experience in an agile environment.
  • Strong problem-solving skills with the ability to troubleshoot and resolve issues effectively.
  • Ability to manage multiple priorities collaboratively while meeting deadlines.
  • Analytical mindset with meticulous attention to detail and task management.
  • Language proficiency: Fluent in Bahasa and English, Mandarin is a plus

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.​

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.​

When AI talks to people, it has to feel human. That’s what we build.​

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