Product Manager

Job Description

• Responsible for the planning and design of product features for the robotics platform, and independently driving them from requirement to launch.
• Address the needs of the Southeast Asian (SEA) market and collaborate with business departments to facilitate the successful implementation of client projects.
• Provide technical support for the SEA market, promptly responding to and resolving daily issues on the robotics platform.
• Conduct market research for LLM and Agent-related products, analysing industry trends and competitor dynamics.

Requirements

• Bachelor’s degree or higher; a degree in Computer Science, Artificial Intelligence, or a related field is preferred.
• 3+ years of work experience in enterprise back-end products. Experience with AI customer service, voice bots, or large model applications is a plus.
• Proficient in using AI platforms and tools, with a solid understanding of the fundamental principles of LLMs and Agents, and possess hands-on experience in their practical application and implementation.
• Excellent communication and coordination skills, capable of effectively driving cross-departmental collaboration, and possess keen market insight.
• Professional working proficiency in English & Mandarin (listening, speaking, reading, and writing).

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.