Presales Solutions Architect

Job Description

• Collaborate with the sales team to understand client requirements and develop customized solutions such as Cloud Computing, Cyber Security, Data Centre, Storage, Network and etc.
• Coordinate cross‑functional inputs (DevSecOps, Privacy) and deliver polished answers for customers’ Security & Compliance questionnaire within deadlines.
• Lead the development of comprehensive and compelling responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).
• Collaborate with cross-functional teams to gather necessary information and ensure timely submissions.
• Conduct discovery sessions with clients to gather insights into their current infrastructure, pain points, and business objectives.
• Design technical architectures and solutions that align with client needs and industry best practices, such as HA, DRC and etc.
• Deliver engaging presentations and demonstrations to showcase the system architecture and benefits of our solutions.
• Collaborate with internal teams to ensure seamless transition from presales to implementation.

Requirements

• Proven experience in a presales or technical consulting role, with a focus on technical solutioning for 5+ years or so.
• Strong technical background in system components such as gateway, message queue, caching, database, and etc.
• Strong experience with one of the major CSP technologies, including but not limited to Alicloud, AWS, GCP, Azure and etc.
• Experience with infrastructure technologies and platforms, including but not limited to HW sizing for both CPU and GPU computing resources, Virtualization and etc.
• Understanding of AI Conceptions like Model Training strategies, components of NLP, ASR, TTS and LLM.
• Communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Ensure that solutions comply with enterprise-level security standards including SOC 2, ISO 27001, NIST, etc.

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.