Job Description
About the Role
As a regional HR Business Partner, you will play a critical role in aligning HR strategies with business objectives, supporting regional leaders and employees, and fostering a high-performance culture across both markets. You will work closely with country leadership, people managers, and global HR teams to deliver value-added services that drive business growth, robust talent pipelines, and deep employee engagement.
This role requires proactive collaboration, strong business acumen, and a unique combination of strategic HR partnership, talent acquisition, and hands-on regional HR operations. You will serve as a trusted advisor to business leaders on all people-related matters while ensuring compliance with local labor laws and company policies across the Philippines, Vietnam, and other Southeast Asian markets as the business expands.
Office Location: Yuchengco Tower, RCBC Plaza, 6819 Ayala Avenue, Makati City, Philippines
Work arrangement: On-site working
What You’ll Do
Strategic HR Partnership
- Partner with regional business leaders to understand organizational goals and provide localized HR solutions that enable business success across both countries.
- Drive regional workforce planning, talent strategy, and organizational development initiatives to support market expansion and scaling.
Talent Acquisition
- Lead the end-to-end recruitment cycle for all positions in the Philippines and Vietnam, from sourcing and screening to offer negotiation and onboarding.
- Build and maintain a strong pipeline of local talent through targeted sourcing strategies, networking, and employer branding initiatives.
- Collaborate with hiring managers to define role requirements, establish efficient interview processes, and ensure a high-quality candidate experience.
- Manage local job boards, recruitment platforms, and external staffing agencies where necessary.
Employee Relations & Engagement
- Serve as the primary point of contact for employee relations in both markets, providing fair and consistent guidance on workplace concerns.
- Design and execute tailored employee engagement programs that strengthen culture, morale, and retention while respecting local cultural nuances.
- Conduct regular check-ins and pulse surveys to capture regional employee sentiment and recommend data-driven action plans.
Talent Management & Development
- Support the localized performance management cycle, ensuring managers provide constructive feedback, clear KPIs, and actionable development plans.
- Identify regional training needs and partner with the global Learning & Development team to deliver capability-building programs.
- Facilitate career progression discussions, internal mobility, and succession planning with leadership.
- Advise managers on localized salary reviews, market benchmarking, promotions, and recognition programs.
Compliance & Risk Management
- Ensure all HR and recruitment practices comply strictly with both Philippine and Vietnamese labor laws, statutory benefits, and regulations.
- Manage regional employee documentation, employment contracts, and localized HR records in accordance with legal requirements and company data policies.
HR Operations & Collaboration
- Partner with global HR centers of excellence (C&B, L&D, HR Operations) to effectively localize and execute corporate initiatives.
- Lead cross-border HR projects and initiatives that improve organizational effectiveness and team collaboration.
- Provide regional HR metrics, tracking, and talent analytics to leadership for data-driven decision-making.
Requirements
- Education: Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
- Experience: 5+ years of progressive HR experience, with a proven track record of balancing both HR Business Partnering and full-cycle Talent Acquisition/Recruitment.
- Regional Scope: Experience managing HR operations or recruitment in both the Philippines and Vietnam (or a cross-border regional setup within Southeast Asia) is highly preferred.
- Legal & Compliance Expertise: Strong, up-to-date knowledge of the Philippine Labor Code; familiarity with the Vietnam Labor Code and regional statutory compliance is a major asset.
- Recruitment Skillset: Hands-on experience with Applicant Tracking Systems (ATS), modern sourcing techniques, and navigating local talent channels (e.g., Jobstreet, LinkedIn Recruiter).
- Communication & Language: Professional fluency in written and spoken English is required to collaborate across regional teams. (Knowledge of Vietnamese is a significant plus but not mandatory).
- Interpersonal Skills: Exceptional stakeholder management skills with the ability to influence leaders, manage remote teams, and navigate diverse cultural nuances.
- Traits: Analytical mindset with a data-driven approach to HR metrics; highly adaptable, resourceful, and capable of thrives in a fast-paced, evolving environment.
About AI Rudder
AI Rudder is an AI product company transforming how business communicate to their customers.
We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.
When AI talks to people, it has to feel human. That’s what we build.
How We Work
AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.
Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work
Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.
What We Offer
- Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
- Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
- Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
- Meaningful Impact: Build AI solutions that create real value for businesses around the world.
- Ownership & Autonomy: Freedom to take initiative and drive outcomes.
- Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration
AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.
