Solution Consultant

Job Description

Technical Discovery & Solution Design: Lead business and technical discovery, understand customer architecture and requirements, and design scalable end-to-end solutions.

Architecture & Integrations: Define solution architecture, APIs, integrations, data flows, and deployment approaches in collaboration with customer technical teams.

POC & Technical Validation: Design and manage POCs, define success criteria, and address technical requirements and objections.

Enterprise Deal Leadership: Own the technical side of complex sales cycles, working closely with Sales to remove blockers and drive deals to technical closure.

Enterprise Readiness: Work with IT, Security, Architecture, and Infrastructure teams on requirements such as data residency, security, scalability, high availability, and deployment models.

Commercial Partnership: Balance customer needs with technical feasibility, implementation complexity, cost, scope, and the overall likelihood of winning the deal.

Requirements

Technical Expertise (Must-Have): Strong understanding of APIs, integrations, system architecture, and cloud environments. Able to lead technical conversations independently.

Enterprise Pre-Sales Experience: Experience in Solutions Engineering, Solution Consulting, Pre-Sales, Solution Architecture, or a similar customer-facing technical role supporting complex enterprise deals.

API & Integration Knowledge: Understanding of REST APIs, webhooks, authentication, JSON, system-to-system integrations, and data flows.

Enterprise Architecture: Familiarity with SaaS architecture, AWS/Azure/GCP, multi-tenant and single-tenant environments, private networks, scalability, and high availability.

POC & Enterprise Experience: Experience managing POCs or technical validations and working with enterprise IT, Security, Architecture, and Infrastructure teams.

AI Knowledge: Familiarity with LLMs, RAG, AI agents/workflows, model selection, and enterprise AI integrations. Deep ML expertise is not required.

Commercial Mindset: Ability to understand how technical decisions impact deal size, implementation complexity, cost, scope, and revenue.

Communication: Strong English communication skills, with the ability to communicate with both technical and business stakeholders.

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.