Job Description
工作职责:
1.负责AI产品和解决方案在海外市场的售前支持,包括客户需求分析、方案设计和技术演示等;
2.承担AI产品海外销售业绩KPI,协助销售团队参与招投标等商务活动;
3.与产品、研发、交付等部门协同合作,为客户提供完整的产品、技术方案,并提供技术支持,跟进POC,对拿单负责;
4.研究海外市场的竞争情况、客户需求和趋势,为产品和解决方案的优化提供建议;
5.负责售前技术文档的编写,包括方案书、技术白皮书、演示方案等;
6.参与产品改进和新产品的开发,提供关键技术和市场需求的反馈。
Requirements
任职要求:
1.本科及以上学历,计算机、通信、电子等相关专业;
2.有至少3年以上企业服务/B端物联网售前支持或技术架构师工作经验,熟悉AI产品和解决方案的设计和实现, 有AI智能外呼、质检、CoPilot、文本对话机器人、AI外呼中心等产品的项目经验为加分项
3.具有良好的英语沟通和写作能力;
4.具备较强的团队协作和沟通能力,能够跨项目、跨部门协同沟通(销售、产品、研发、交付等),能够争取到足够的资源,形成合力推进项目落地;
5.工作主动积极,能承受工作压力,强烈的进取心和产品主人翁意识,思维活跃,学习能力、适应能力强。
About AI Rudder
AI Rudder is an AI product company transforming how business communicate to their customers.
We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.
When AI talks to people, it has to feel human. That’s what we build.
How We Work
AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.
Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work
Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.
What We Offer
- Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
- Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
- Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
- Meaningful Impact: Build AI solutions that create real value for businesses around the world.
- Ownership & Autonomy: Freedom to take initiative and drive outcomes.
- Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration
AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.