销售运营专员

Job Description

岗位职责：

1. 销售全流程运营支持 : 负责销售预测汇总、跟踪与分析；合同全流程管理、账单核对、开票、回款及客户续约跟进，保障销售业务流程顺畅落地。

2. 数据体系搭建与分析复盘 : 完成数据收集、清洗、整理工作；建立营收/毛利/预测数据监控、复盘机制，输出分析报告，从数据中挖掘问题并提出优化建议，支撑业务决策。

3. CRM 系统运维与数据治理 : 协助负责 CRM 系统日常维护与功能优化，督促并保障客户、商机、订单等核心数据及时录入、更新，确保数据完整、准确、规范。

4. 跨部门协作 : 联动财务、 数据、 法务等部门,协调解决销售过程中的跨部门问题(如回款、合同签署、业务对接等),承接销售各团队诉求，高效协调资源并推动项目落地。

5. 完成领导交办的其他临时性工作,积极配合销售团队达成销售目标。

Requirements

任职要求

1. 学历专业:本科及以上学历,市场营销、数据分析、统计学、经济学等相关专业优先。

2. 工作经验:1~3年工作经验,优秀的应届毕业生也可申请。有数据分析或销售运营相关实习工作经验者优先。

3. 英文流利，可使用英语对接海外销售团队、处理英文工作文档与日常沟通;

4. 数据分析能力:对数据敏感,能从数据中发现问题并提炼同察。

5. 工具与系统:熟练掌握Excel(数据透视表、常用公式等),熟悉Tableau、PowerBI等数据可视化工具使用加分;有飞书(如飞书文档、多维表格等)使用经验者优先。

6. 认真细致:对待数据核算与对账工作严谨负责,注重准确性，责任心强。

7. 沟通协作能力:能与销售、财务、DATA等多团队高效配合,主动识别问题、协调资源并推动项目。

8. 较强的执行力,高度合作精神、服务意识、沟通专业得体。

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.