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Use Cases KYC & Info Checker

Secure, Compliant, and Automated KYC for Your Enterprises

AI-powered voice automation verifies identities, collects required information, and handles repetitive KYC inquiries instantly, reducing manual workload, cutting operational costs, and ensuring smooth, compliant customer experiences.

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Proven Impact Of AI Voice bot for Info Checker and KYC

50-70%

Reduction in KYC processing time

30-50%

Increase in verification completion rates

90-95%

Accuracy in information validation & discrepancy detection

40-60%

Operational cost reduction through automation

How AI Rudder Solves KYC & Info Checker Challenges

Challenges

  • Slow and Manual Verification Processes

    Traditional KYC requires agents to manually request, validate, and confirm user information, leading to long wait times, inconsistent turnaround, and customer frustration.

  • High Risk of Human Error

    Manual data checking increases the likelihood of mismatches, incomplete verification, or incorrect approvals, exposing businesses to compliance risks.

  • Limited Agent Availability

    Agents can only process a limited number of KYC checks per hour, causing bottlenecks during peak onboarding or re-verification periods.

  • Compliance & Documentation Gaps

    Inconsistent scripts, missing records, and incomplete data trails create regulatory vulnerabilities and audit challenges.

  • Low Verification Completion Rates

    Users often drop off during multi-step KYC flows due to unclear instructions, delays, and lack of timely reminders.

What We Offer

  • Automated, 24/7 KYC Outreach

    AI automatically contacts users across voice and chat to verify identity details, collect required information, and follow up on missing documents, anytime, at scale.

  • Intelligent Information Validation

    AI checks user responses, cross-verifies data points, and flags discrepancies in real time, reducing manual workload and improving accuracy.

  • Compliance-Ready Interactions

    Every message and call follows approved KYC scripts with complete audit trails, ensuring regulatory compliance and consistent communication.

  • Seamless Multichannel Experience

    Users can complete verification steps via WhatsApp, SMS, web chat, or phone, improving completion rates and reducing friction.

  • Cost-Efficient KYC Operations

    Automate repetitive identity-checking tasks to reduce overhead, shorten processing times, and free human agents to focus on complex or escalated verification cases.

AI Info-Check & KYC Verification Solution

Verify identities faster, reduce fraud risk, and streamline compliance with AI-powered Info-Check automation.

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Fast, Compliant KYC at Scale

AI Rudder’s Info-Check solution automates multi-step verification workflows, collecting, validating, and cross-checking customer information with high accuracy and consistency. With a continuously updated verification logic library, businesses can authenticate users securely across diverse segments and channels.
Reduce manual workload, eliminate human errors, and deliver fast, compliant KYC experiences at scale, powered by intelligent voice and chat automation. With Info-Check, you can:

  • Automate multi-step KYC and verification flows end-to-end
  • Validate customer data instantly with high accuracy
  • Ensure consistent compliance across every verification step
  • Reduce manual review workload and operational bottlenecks
  • Prevent human errors in data collection and validation
  • Verify users securely across voice, chat, and omnichannel journeys

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Data That We Can Verify

  • - Last 4 digits of ID number
  • - ID card expiration date

Related Product

AI Voicebot

Automate outbound and inbound KYC verification calls with natural, human-like conversations. AI Rudder’s Voicebot confirms customer identity, validates information, collects missing data, and guides users through verification steps in real time, reducing manual workload, improving accuracy, and accelerating compliance processes at scale.

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AI Chatbot

Engage customers instantly across WhatsApp, web, and mobile apps to collect required verification data and guide them through complete KYC flows without human intervention. The chatbot validates information, flags inconsistencies in real time, and ensures secure, compliant, and frictionless digital onboarding.

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AI Contact Center

Centralize and automate your entire KYC and information-checking operation with omnichannel workflows, real-time agent assist, intelligent routing, and seamless bot-to-human escalation. AI Rudder’s contact center solution accelerates verification cycles, ensures compliance, reduces manual workload, and delivers consistent, secure KYC experiences across every customer touchpoint.

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Feature Highlight

Capture & Real-Time Verification

AI automatically captures customer responses during calls or chats and verifies them against uploaded or API-provided data in real time for accurate identity validation.

Multiple Verification Types

Supports a wide range of verification formats, yes/no checks, open-ended questions, numeric validation, and dynamic info-check flows for identity, account security, and fraud prevention.

Continuously Updated Info-Check Library

Access a regularly refreshed verification library designed to maintain compliance, improve accuracy, and adapt to evolving regulatory requirements.

Fraud Detection & Risk Reduction

Detect tone inconsistencies, abnormal response patterns, gender mismatch, hesitation, and other risk indicators to identify potential fraudsters early.

Deeper Customer Behavioral Insights

Analyze silence duration, speech pace, confidence levels, and interaction patterns to strengthen risk scoring and authenticity assessment.

Verify Context with Conversational Intelligence

Understand the context of each response and ensure the verification flow remains accurate, consistent, and aligned with business rules.

Flexible & Adaptive Verification Flows

Create tailored verification journeys for onboarding, KYC refresh, account unlocking, loan applications, and contract renewals, without rigid scripting.

Full Automation via API Triggering

Perform automated outbound verification calls or chats based on customer actions such as sign-up, application submission, or suspicious activity alerts.

Structured Verification Reports

Receive complete verification logs including matched/unmatched results, answer texts, timestamps, confidence variables, and fraud-risk markers for auditing or downstream systems.

Case Study

Let Us Transform Your KYC

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