Introduction
AI Rudder services its customers with an AI platform that provides business solutions for different industries. AI Rudder is committed to respecting and protecting individuals’ privacy rights. This Privacy Policy describes the privacy practices followed by AI Rudder (“AI Rudder” or “we” or “us” or “our”) when we collect, use, secure, and/or disclose personal data.
Collection of Personal Data
Information you directly or voluntarily provide us
When you submit forms, contact Sales, or apply for roles, we may collect information like your name, email, phone number, location, and any details you provide (e.g., in message fields or CVs).
Information we automatically collect
When you use our website/services we may collect browser type/version, device/connection information, IP address, and standard web log data.
Information from analytics services
We use third-party analytics (e.g., Google Analytics) that employ cookies to understand content viewed, referral websites, and system/geographic information.
Information when customers use our platform
We receive data necessary for our services (e.g., phone numbers, names, business details like loan or marketing information). Fields vary by customer use case (FinTech, Insurance, etc.).
Purpose of Data Collection
As a Data Controller
We use personal data to: improve our websites/services; assess queries/requirements; process applications; market products/services; and conduct recruitment.
As a Data Processor
We process customer-provided data (including end-customer personal data) via our AI platform to deliver services, insights, and reports under contract.
How Long We Retain Information
We retain personal information as long as needed to provide requested services or for other essential purposes (legal obligations, dispute resolution, policy enforcement).
Security
We implement reasonable physical, technical, and administrative safeguards. Service providers are bound by contract to confidentiality and to maintain equivalent levels of protection under applicable laws.
California Privacy Rights (CCPA)
California residents may request details about personal information collected and how it’s used. Contact compliance@airudder.com for more information.
EU Data Subject Rights (GDPR)
EU and other jurisdictions grant rights such as access, erasure, restriction, and objection to direct marketing. Contact compliance@airudder.com to exercise your rights.
Children
Our services are not directed to children under 13. We do not knowingly collect data from children under 13 (COPPA). If you believe a child provided information, contact compliance@airudder.com.
Privacy Policy Changes
We may update this Policy from time to time. Please check this page regularly. If you have an AI Rudder account, you may also receive alerts. Continued use constitutes acceptance of changes.
Questions, Concerns or Complaints
Reach our privacy team at compliance@airudder.com.