INTRODUCTION
AI Rudder services its customers with an AI platform that provides business solutions for different industries. AI Rudder is committed to respecting and protecting individuals’ privacy rights. This Privacy Policy describes the privacy practices followed by AI Rudder (“AI Rudder” or “we” or “us” or “our”) when we collect, use, secure, and/or disclose personal data.
COLLECTION OF PERSONAL DATA
Information you directly or voluntarily provide us
AI Rudder collects the information that you directly provide us through the following means:
When you raise your queries/concerns by filling the FORM on our website, we will collect your personal data such as your Name, Email Address and other personal data that you may have shared in the Message Text Box. We collect these data to provide you the demo and information of our product and engage you with our platform.
When you contact our Sales team through email/calls, we will collect your personal data such as Name, email address, Phone number, location, etc. When you apply for job openings posted on Third party job portals, we may collect your Personal details present on your CVs.
Information we automatically collect from you
We may automatically collect information about you when you use our website or our services. For example, if you access our website through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address and standard web log information.
Information we collect from third party analytics services
We work with third-party analytics services (Google Analytics) to collect information about your use of our website. These analytics tools use cookies to collect information about the content you view, what websites you visit immediately prior to and after visiting our website, and your system information and geographic information.
Information we collect when customers use our AI platform
When customers use our platform, we receive data that relate to the proper functioning of our services. Such data include phone numbers, names of end customers, business information such as loan details and marketing information depending on the customers’ business scenarios. End customer’s personal information may vary with the nature of the services and Line of Business of the customer (such as Insurance, FinTech, etc.) Personal information such as Name and the location of the end customers will be captured in the interaction between our AI platform and end customers.
PURPOSE OF DATA COLLECTION
As a Data controller, AI Rudder uses your (customers, prospective customers, employment candidates and website visitors) personal data for the following purposes: understand and analyze how our users use our services and websites to improve our websites and service offerings; assess queries, requirements, and process applications for products and services; marketing our products and services to our customers and prospective customers; for the purpose of Recruitment. As a Data Processor, AI Rudder is contractually bound to processes the data provided by customers containing end customer personal data through the AI platform to conduct services, generate insights and reports. As a Data Processor, AI Rudder is contractually bound to processes the data containing end customer personal data through the AI platform to conduct services, generate insights and reports.
HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION
We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
PROTECTION OF PERSONALLY-IDENTIFYING INFORMATION
AI Rudder has implemented reasonable physical, technical and administrative security measures to protect personal information from loss, misuse, alteration or destruction. Our service providers are contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. AI Rudder will ensure through formally executed contracts that the service providers are committed to “same level of data protection” as applicable data protection laws and regulations.
WHO DO WE SHARE YOUR DATA WITH?
For the website airudder.com, your personal data is transferred to the following third parties:
Google Analytics: We work with third-party analytics services (Google Analytics) to collect information about your use of our website through the use of cookies.
California Privacy Rights
If you are a resident of California, this section provides additional details about the personal information we collect about you, and your rights under the California Consumer Privacy Act, or “CCPA.” That we provide you access to details on the categories or specific pieces of personal information we collect and what we do with those data. Please contact compliance@airudder.com for more information.
DATA SUBJECT RIGHTS TO EU DATA SUBJECTS
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. Contact compliance@airudder.com for the applicability of the various data subject rights and the means to exercise them such as the right to access, erase, restrict and object direct marketing.
COOKIES
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to identify and track visitors, their usage of our website, and their website access preferences.
CHILDREN
Our website and our services are not directed to children under the age of 13. AI Rudder does not knowingly collect personally identifiable data from persons under the age of 13 of COPPA (The Children’s Online Privacy Protection Act). If you are a parent of a child under 13, and you believe that your child has provided us with information about him or herself, please contact us at compliance@airudder.com.
PRIVACY POLICY CHANGES
Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage our users and website visitors to frequently check this page for any changes to its Privacy Policy. If you have an AI Rudder account, you might also receive an alert informing you of these changes. Your continued use of this website and/or our AI platform after any change in this Privacy Policy will constitute your acceptance of such change.
QUESTIONS, CONCERNS OR COMPLAINTS
If you have any questions or concerns about this Privacy Policy, please contact our Privacy team at compliance@airudder.com.
