Introduction
We offer state-of-the-art conversational AI SaaS solutions designed to elevate your business communications. Our commitment to excellence extends to our fulfillment policy, aimed at ensuring your utmost satisfaction and success with our services. Here, we detail our approach to subscription activation, usage-based pricing, and our innovative deposit system, crafted to support your ongoing customer success.
Subscription Activation and Implementation Assistance
Initial Implementation and Assurance Deposit
Upon initiating your subscription with AI Rudder, we require an Implementation Assurance Deposit. This deposit is a testament to our mutual commitment to a successful implementation and activation of your conversational AI services. The deposit amount, determined by your anticipated usage level, guarantees that we can allocate the necessary resources for a seamless integration and onboarding process. This amount is allocated 100% toward subsequent usage of the product.
Tailored Usage-Based Pricing
Following the activation of your services, our billing model is thoughtfully designed to align with your actual usage. This flexibility ensures that you only pay for the conversational AI services you need, with billing adjustments reflecting your dynamic usage patterns.
Billing, Usage, and Customer Success Contribution
Transparent Monthly Billing
Our billing process is transparent and straightforward, with monthly invoices detailing your service usage. The initial deposit is credited against your account, offsetting the charges accrued during the initial billing period.
Ongoing Customer Success Deposit Application
The Implementation Assurance Deposit plays a crucial role beyond initial setup. It serves as a foundation for ongoing customer success, ensuring that resources are always in place to support your evolving needs. This approach underscores our commitment to your continuous satisfaction and success.
Adaptive Service Levels
We recognize that your business needs may change. As such, you are welcome to adjust your service level at any time. Whether scaling up or scaling down, we'll guide you through the process, ensuring your deposit and billing reflect your current requirements.
Cancellation Policy and Continuous Support
Empowered Cancellation
Should you decide to cancel your subscription, we respect your decision. It's important to note, however, that we embrace a forward-looking investment in your success. As such, the Implementation Assurance Deposit is non-refundable, acting as a cornerstone for the initial and ongoing resources dedicated to your account.
Dedicated Support and Resolution
Our team is here to ensure your satisfaction. Should you have any questions or encounter any challenges, we're committed to resolving them promptly, reinforcing our dedication to your long-term success.
Policy Evolution
AI Rudder reserves the right to update this Fulfillment Policy to reflect enhancements in our service offerings and billing practices. Rest assured, any changes will be communicated clearly and will be crafted with your best interests at heart.
By choosing Airudder.com, you're not just subscribing to a service; you're investing in a partnership designed to ensure your conversational AI initiatives thrive. We're excited to embark on this journey with you and are here to support you every step of the way. For more information or assistance, please don't hesitate to reach out to our dedicated support team.
QUESTIONS, CONCERNS OR COMPLAINTS
If you have any questions or concerns about this Privacy Policy, please contact our Privacy team at compliance@airudder.com.
