VoiceGPT Launched: Pioneering AI-Powered Customer Service
Jakarta, June 8, 2023 – At AI Rudder, we are proud to announce the launch of VoiceGPT in Indonesia, a groundbreaking AI technology set to revolutionize customer service in the region. With VoiceGPT, we bring a new dimension of personalization and understanding to customer interactions, offering a natual two-way communication experience with human-like bots that sets a new standard in the field of customer service.
During the launch event at Hotel Le Meridien Jakarta, Teng Ren, our CEO & Founder, underscored the significance of this innovation: “While chatbots or voicebots can assist in customer service, the responses they provide tend to be no other than talking with bots. With VoiceGPT, which possesses strong natural language processing capabilities, customers can experience a new interaction paradigm where they get responses as if they were speaking to real individuals.”
The banking sector has already recognized the potential of VoiceGPT. Veronika Susanti, EVP of Digital Lending Division at Bank OCBC, expressed her support, stating, “As a conventional bank, OCBC faces many challenges in the digital lending field since most of the work is still done manually. We realize that humans cannot work 24 hours a day, and the presence of VoiceGPT is very helpful in improving our services.”
Teng Ren concluded the launch with a forward-looking statement: “AI Rudder welcomes the positive response from businesses, banks, and related industries regarding the launch of our latest product. We are committed to continuously improving and strengthening VoiceGPT based on user feedback and customer demands.”
About AI Rudder
AI Rudder merges technology with the power of voice communications to build a strong connection between companies and their customers. Using AI-driven automation to supercharge Customer Experiences, AI Rudder has helped more than 100 companies improve on the scale, speed and quality of their customer interactions. Headquartered in Singapore, AI Rudder also has offices and operations in Shanghai, Jakarta, Manila, and Seoul. For more information, visit www.airudder.com.
