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Latest Resources
Bridging the language diversity gap with Voice AI
“Excuse me, can you speak English?” In today’s increasingly globalized society, refrains like these are commonly heard in our everyday conversations. The ability to speak English is often a fallback ...
How to speak your customer’s language with multilingual Voice AI
Studies have shown that providing customer support in English only is not cutting it for many businesses, especially in markets like Asia with great linguistic diversity. While businesses understand that ...
Transforming Logistics and Customer Support through Voice AI
The logistics industry has been plagued by disruptions in the last two years. COVID-19 has exposed the global supply chain model's flaws and weaknesses and reinforced the importance of building ...
